Job Description
Roles and Responsibilities:
Ensure workstations are set up for full capabilities needed
Perform routine maintenance and updates/upgrades
Coordinate computer and information systems, installation and maintenance of network hardware and software
Work to troubleshoot software and hardware issues that arise
Map, develop, and maintain NetSuite programming
Provide technical support to internal employees and Account Managers
Create, manage, and monitor accounts and apps within the Google Workspace system
Ensure group emails are retrieved from any Google Workspace holds or spam filters
Installation and maintenance of security certificates
Assist with updating and developing the GMS Oger App and website
Monitor operational requirements and research technology strategies and solutions. Responsible for organizing and keeping updated inventory for IT equipment and software
Maintain a secure Network, understand CMMC and the implications on the Network Environment at all locations.
Have knowledge of Hardware Firewalls (Fortinet) and the configuration to maintain strict network controls.
Maintain the 99% internet/intranet uptime as expected to maintain our Customer Service based operation
For more information about the company, please visit our website at gmsindustrialsupply.com